Privacy Policy
How we collect, use, protect, and share your information.
Quick Summary
- • We collect your phone number and/or email when you opt in
- • We use your information to send promotional alerts you requested
- • We may share information with marketing partners and service providers
- • You can opt out anytime by replying STOP or clicking unsubscribe
- • We do not sell your personal information to third parties for their own marketing purposes without consent
1. Information We Collect
Information You Provide
- Contact Information: Phone number, email address
- Identity Information: Name (if provided)
- Communication Preferences: SMS and/or email subscription choices
- Correspondence: Messages you send to our support team
Information Collected Automatically
- Device Information: Device type, operating system, browser type
- Usage Data: Email open rates, click-through rates, message delivery status
- Location Data: General geographic location derived from IP address
- Log Data: IP address, access times, pages viewed
Information from Third Parties
We may receive information about you from our marketing partners, advertising networks, and data providers to help us better target and personalize our communications.
2. How We Use Your Information
We use your information for the following purposes:
- Deliver Services: Send promotional SMS and email alerts you requested
- Personalization: Customize promotional content based on your interests and location
- Communication: Respond to your inquiries and provide customer support
- Analytics: Analyze usage patterns to improve our services
- Marketing: Share promotional opportunities from our partners
- Compliance: Comply with legal obligations and enforce our terms
- Fraud Prevention: Detect and prevent fraudulent or unauthorized activity
3. How We Share Your Information
We may share your information with the following categories of recipients:
Service Providers
Companies that help us deliver our services, including SMS delivery platforms, email service providers, cloud hosting, analytics providers, and customer support tools.
Marketing Partners
Third-party partners whose offers we promote. When you click on an offer or express interest, your information may be shared with that partner so they can provide you with the offer or service.
Advertising Networks
We may share aggregated or de-identified information with advertising networks to measure campaign effectiveness and improve targeting.
Legal Requirements
We may disclose information when required by law, subpoena, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity.
4. Your Rights and Choices
Opt-Out of SMS
Reply STOP to any text message to unsubscribe immediately.
Opt-Out of Email
Click the "Unsubscribe" link in any email or contact us at support@offersignals.com.
Access Your Data
You may request a copy of the personal information we hold about you.
Delete Your Data
You may request that we delete your personal information, subject to certain legal exceptions.
Correct Your Data
You may request that we correct inaccurate personal information.
To exercise any of these rights, contact us at support@offersignals.com. We will respond to your request within 45 days.
5. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: You can opt out of the "sale" of your personal information as defined by CCPA.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Do Not Sell My Personal Information: To opt out of the sale of your personal information, contact us at support@offersignals.com with the subject line "Do Not Sell My Information."
Categories of Information Sold/Shared: In the preceding 12 months, we may have shared identifiers (phone number, email) and internet activity information with marketing partners for promotional purposes.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS
- Secure data storage with access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When you unsubscribe, we will retain your contact information on our suppression list to ensure we honor your opt-out request. We may also retain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our communications may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
For privacy-related inquiries, please include "Privacy" in the subject line of your email.